• Is it safe to leave my dog unsupervised with these treats?

    It is always important to supervise your dog while they enjoy any treat, especially chew treats. Please ensure your dog is under supervision to prevent any choking hazards and to ensure they are safely enjoying their treat. Always monitor your dog during treat time and remove any small pieces that might pose a risk.

  • Should I provide my dog with water while they chew on treats?

    Yes, we recommend that you always provide your dog with plenty of fresh water while they are chewing treats. Staying hydrated is important, especially if the treats are crunchy or require a lot of chewing.

  • How do I choose the right treat for my dog?

    It is your responsibility to ensure you choose the right treat based on your dog’s breed, size, chewing ability, and diet. We offer a variety of treats designed for different types of dogs, so please review the product details carefully. If you are unsure which treat is best for your dog, please feel free to contact our customer service team for advice.

  • Are the treats suitable for all dog breeds and sizes?

    We have a range of treats for dogs of different sizes and chewing abilities. However, it’s essential to choose a product that is suitable for your dog’s breed and size. For example, smaller dogs may require softer or smaller treats, while larger dogs may need more durable chews. Always ensure the treat is appropriate for your dog’s chewing strength.

  • Are your supplements suitable for daily use?

    Yes! Our natural supplements are safe for daily use, and support everything from gut health to dental care. Just follow the feeding guide on the label — sprinkle over food or mix as directed.

    If your dog has any specific health needs, it’s best to check with your vet first.

  • Do I need to consult a vet before giving my dog supplements?

    Yes - we always recommend speaking with your vet before introducing any new supplements into your dog’s diet. Every dog is different, and your vet can help you choose the right support based on your dog’s age, health, and specific needs.

  • Shipping & Delivery:

    We use Royal Mail Tracked 48 for all UK orders. This service usually delivers within 2 working days from dispatch and includes full tracking so you can monitor your order every step of the way.

    We aim to dispatch all orders within 1–2 working days. You’ll receive an email with your tracking details as soon as your order has been shipped.

  • Do you ship outside of the UK?

    At the moment, we only ship within the UK. We’re working on expanding our shipping options — stay tuned for updates.

  • Important Notes:

    Please double-check your order before confirming your purchase, as we cannot offer returns or exchanges for any unwanted food or dog treats.

    If you have any questions about a product or are unsure whether it's suitable for your pet, please contact us before purchasing, and we'd be happy to assist.

  • Do you offer returns & refunds?

    At Barney’s Bundles, we want you to be completely satisfied with your purchase. However, due to the nature of our products, we are unable to accept returns or offer refunds on unwanted food or dog treats. This policy helps ensure that the products you receive are fresh and safe for your pet. If you experience any issues with your order, such as damaged or defective items, please contact us within 14 days of receiving your purchase. We will be happy to assist you and resolve the issue by offering a replacement.

  • How to contact us:

    If you need help or have any concerns about your order, please don’t hesitate to reach out to our customer service team via email - contact@barneysbundles.co.uk

    We’re here to help!