Privacy policy

Privacy Policy
Last updated: 14 June 2025

Barney's Bundles operates this website and store, including all related features, content, and services (collectively, the “Services”). Barney's Bundles is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy explains how we collect, use, and share your personal information when you use the Services, make a purchase, or otherwise interact with us. By accessing or using the Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

1. Personal Information We Collect
We may collect and process the following types of personal information, depending on how you interact with us and as permitted by applicable law:

  • Contact details: name, email address, billing/shipping addresses, phone number
  • Payment information: payment method, card details (processed securely via Shopify), transaction history
  • Account information: username, password, settings
  • Order & transaction details: products viewed, added to basket, purchased, returned or exchanged
  • Communications: messages or feedback you send us
  • Device & usage data: IP address, browser, device type, usage activity on our website
  • Marketing preferences and inferred interests

2. How We Collect Personal Information
We may collect personal information:

  • Directly from you (e.g. when placing an order or contacting us)
  • Automatically through your interaction with our website (e.g. cookies, analytics tools)
  • From service providers (e.g. Shopify, payment processors, delivery partners)
  • From other third parties, where applicable

3. How We Use Personal Information
We use your personal information to:

  • Process and fulfil orders
  • Operate and improve the website and services
  • Provide customer support
  • Send order updates and other service communications
  • Personalise your shopping experience
  • Comply with legal obligations
  • Send marketing communications (if you have opted in)

4. Sharing Personal Information
We may share your personal information:

  • With Shopify, who hosts and powers our store
  • With third-party service providers, including payment processors, delivery couriers, email marketing platforms, and IT support
  • With business and advertising partners to provide targeted marketing (where legally allowed)
  • When legally required (e.g. law enforcement, court orders)
  • In the event of a business transfer, sale, or restructure
  • With your consent or at your direction

5. Shopify and Your Data
Our store is hosted by Shopify Inc. Shopify collects and processes data as necessary to provide the Services and may also use data across its wider platform to support features such as fraud prevention or personalised advertising. For more details on Shopify’s data practices, visit the Shopify Privacy Policy or manage your preferences via the Shopify Privacy Portal.

6. Children's Privacy
Our Services are not directed to or intended for children under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe we have collected data from a child, please contact us.

7. Security and Data Retention
We take reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure. We retain your information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

8. Your Rights (UK / EEA Residents)
Under applicable UK and EEA data protection laws, you may have the right to:

  • Access a copy of the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data (in certain circumstances)
  • Object to or restrict processing of your data
  • Withdraw consent (where processing is based on consent)
  • Request data portability
    You can exercise your rights by contacting us at contact@barneysbundles.co.uk. We may need to verify your identity before fulfilling your request. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk if you are unhappy with our handling of your data.

9. International Transfers
We (or our service providers) may transfer your personal information outside the UK or EEA. Where we do, we will ensure appropriate safeguards are in place, such as UK-approved Standard Contractual Clauses, unless the destination has been deemed to offer adequate protection.

10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. The updated version will always be posted here with the latest “Last updated” date.

11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please email: contact@barneysbundles.co.uk

You may also write to us at:
56 Grace Edwards Close, Norwich, Norfolk NR8 6WB
(This is a correspondence address only — we do not offer in-person service.)

Data Controller: Barney's Bundles